E-Commerce Virtual Assistant

I provide the following services in which I combine motivation with a can-do management style that corresponds with the requirements of your organization.

Keyword Research:

I’ll make sure to provide you with the best keyword research and Amazon suggested top rated to use in your listing content and in the backend search terms field.

Listing & Optimization:

I will assist you with creating amazing, SEO-friendly, and eye-catching Amazon product listings that title, bullet points, and descriptions (HTML or EBC).

Account Health & Customer Support:

Dealing with customers is a completely different job that requires a steady, calm head. I'll be taking care of Product Returns & Refunds, Warranty Claims, A to Z Claims, etc. to provide you with full assistance.

Additionally, I offer on-demand e-commerce services for Walmart.com, Amazon (Seller, Vendor central), eBay, Etsy, Shopify, Wayfair and other B2B platforms including the following:

  • Full Account Management
  • Custom Brand store Design & Creation
  • Advertising strategic planning and profit analysis
  • Product Launches
  • Listing Content Creation
  • Brand Analysis
  • Training your internal team members and more
  • Amazon Seller Central

    • Amazon variation add/fix
    • Amazon complex flat file fixing
    • Amazon listing upload
    • Amazon Brand Registry-related Issues
    • Amazon inventory upload
    • Amazon Seller Central Account Management
    • Amazon Product image editing using photoshop
    • Amazon Enhanced Brand Content upload
    • Amazon Brand name update
    • Amazon category approval/Ungating
    • Amazon feed upload
    • Amazon Template modification
    • Amazon listing modification
    • Amazon FBA listing
    • Amazon Product image editing with white background

    Amazon Vendor Central

    • Purchase Orders (POs)
    • Listing new items via NIS file
    • Variation creation
    • Bulk images upload via pdf
    • Fixing cot issues
    • Inventory Management system
    • PPC campaigns
    • Reimbursement and chargeback
    • Updating existing listings in bulk
    • Document submission, like SDS, UN 38
    • Resolving errors in the suppressed images
    • I know how to collect ARA Basic data and how to identify chargebacks, POs, etc.
    • Content Update

    eBay

    • Listing Creation; Single or under Variation
    • Keywords research. Terapeak.com
    • Creating good looking listing templates with all related information
    • Listing plans
    • Customer service (can handle all types of inquiries)
    • Order processing
    • Competition research
    • Making best listing titles [according to eBay best match search algorithm]
    • Storefront creation
    • Scheduling listing
    • Sales record management

    Walmart

    • Bulk listing (spec sheet templates)
    • Shipment reconciliations
    • Listing Variations like color and size (parent-child relationship)
    • Customer Services and Order processing
    • Bulk campaign optimization
    • Ranking your listings against the main or any specific keywords
    • Shipping Plan /WFS shipments
    • Reimbursements against lost Inventory
    • Inventory Planning & Order Processing
    • Keyword research for PPC
    • Listing score enhancement

    Shopify

    • I am more than comfortable using and handling Shopify Store
    • I know how to add create variations on Shopify
    • I know about categorization and can create separate category for each type of items
    • I have listed and managed a lot of items for my clients
    • I can do the listing SEO
    • I can manage the front end of the store like themes etc.

    Other eCommerce related Expertise

    Etsy, Poshmark, Seller Cloud, Ship-station if there is anything else you can ask me

    I am a computer savvy person and I love to multitask. I use the latest tools to assist me in my work and I always keep my tools sharpened. I have a consistent internet connection and I work from a distraction-free Office. I have access to all the tools and software needed for teamwork and file sharing. You can rely on me and I assure that I will make your life easier.

    I believe that Communication is the key for success in any business and relationship so I pay keen attention to your every query and Instruction. I love to stay educated and invest in Advancement as technology advances or as projects demand.