E-Commerce Virtual Assistant
I provide the following services in which I combine motivation with a can-do management style that corresponds with the requirements of your organization.
Keyword Research:
I’ll make sure to provide you with the best keyword research and Amazon suggested top rated to use in your listing content and in the backend search terms field.
Listing & Optimization:
I will assist you with creating amazing, SEO-friendly, and eye-catching Amazon product listings that title, bullet points, and descriptions (HTML or EBC).
Account Health & Customer Support:
Dealing with customers is a completely different job that requires a steady, calm head. I'll be taking care of Product Returns & Refunds, Warranty Claims, A to Z Claims, etc. to provide you with full assistance.
Additionally, I offer on-demand e-commerce services for Walmart.com, Amazon (Seller, Vendor central), eBay, Etsy, Shopify, Wayfair and other B2B platforms including the following:
Amazon Seller Central
- Amazon variation add/fix
- Amazon complex flat file fixing
- Amazon listing upload
- Amazon Brand Registry-related Issues
- Amazon inventory upload
- Amazon Seller Central Account Management
- Amazon Product image editing using photoshop
- Amazon Enhanced Brand Content upload
- Amazon Brand name update
- Amazon category approval/Ungating
- Amazon feed upload
- Amazon Template modification
- Amazon listing modification
- Amazon FBA listing
- Amazon Product image editing with white background
Amazon Vendor Central
- Purchase Orders (POs)
- Listing new items via NIS file
- Variation creation
- Bulk images upload via pdf
- Fixing cot issues
- Inventory Management system
- PPC campaigns
- Reimbursement and chargeback
- Updating existing listings in bulk
- Document submission, like SDS, UN 38
- Resolving errors in the suppressed images
- I know how to collect ARA Basic data and how to identify chargebacks, POs, etc.
- Content Update
eBay
- Listing Creation; Single or under Variation
- Keywords research. Terapeak.com
- Creating good looking listing templates with all related information
- Listing plans
- Customer service (can handle all types of inquiries)
- Order processing
- Competition research
- Making best listing titles [according to eBay best match search algorithm]
- Storefront creation
- Scheduling listing
- Sales record management
Walmart
- Bulk listing (spec sheet templates)
- Shipment reconciliations
- Listing Variations like color and size (parent-child relationship)
- Customer Services and Order processing
- Bulk campaign optimization
- Ranking your listings against the main or any specific keywords
- Shipping Plan /WFS shipments
- Reimbursements against lost Inventory
- Inventory Planning & Order Processing
- Keyword research for PPC
- Listing score enhancement
Shopify
- I am more than comfortable using and handling Shopify Store
- I know how to add create variations on Shopify
- I know about categorization and can create separate category for each type of items
- I have listed and managed a lot of items for my clients
- I can do the listing SEO
- I can manage the front end of the store like themes etc.
Other eCommerce related Expertise
Etsy, Poshmark, Seller Cloud, Ship-station if there is anything else you can ask me
I am a computer savvy person and I love to multitask. I use the latest tools to assist me in my work and I always keep my tools sharpened. I have a consistent internet connection and I work from a distraction-free Office. I have access to all the tools and software needed for teamwork and file sharing. You can rely on me and I assure that I will make your life easier.
I believe that Communication is the key for success in any business and relationship so I pay keen attention to your every query and Instruction. I love to stay educated and invest in Advancement as technology advances or as projects demand.